Frequently Asked Questions
Everything you need to know about your SOG gear and orders.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Products must be returned in their original packaging to be eligible for a full refund.
Do SOG products come with a warranty?
Yes, all SOG knives and tools are covered by a limited lifetime warranty against defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary based on the destination and local customs regulations.